The multi-user mode in QuickBooks accounting software allows multiple users to work on the same company file at the same time. This is a great feature as it increases collaboration and enhances productivity.
For using multi-user mode, each of the users must have a QuickBooks license and all the users must be on a network. In the multi-user mode, company file is stored on a server computer, which allows other computers to access it.
Although multi-user mode is a very convenient feature in a multi-user environment, you may, unfortunately, face a QuickBooks multi-user mode not working problem.What causes QuickBooks multi-user mode not working problem?
There can be a number of reasons that can cause the appearance of this error –
- QuickBooks is not installed on the server.
- The hosting settings are not properly configured.
- Firewall or antivirus software is not allowing communication between user computers.
- The database server is unable to open the QuickBooks company file.
- Windows file permissions are not properly set.