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Fix QuickBooks Multi-User Mode Not Working Issue

The multi-user mode in QuickBooks accounting software allows multiple users to work on the same company file at the same time. This is a great feature as it increases collaboration and enhances productivity.

For using multi-user mode, each of the users must have a QuickBooks license and all the users must be on a network. In the multi-user mode, company file is stored on a server computer, which allows other computers to access it.

Although multi-user mode is a very convenient feature in a multi-user environment, you may, unfortunately, face a QuickBooks multi-user mode not working problem.

What causes QuickBooks multi-user mode not working problem?

There can be a number of reasons that can cause the appearance of this error –

  • QuickBooks is not installed on the server.
  • The hosting settings are not properly configured.
  • Firewall or antivirus software is not allowing communication between user computers.
  • The database server is unable to open the QuickBooks company file.
  • Windows file permissions are not properly set.

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